Returns & Exchanges
At Official Website, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Securely place the unworn garments with original tags attached into the original packaging to ensure they are protected during transit.
- 3.Ship It Back
Affix the prepaid return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.